General Information

This website is operated by AKIRMAK OTO AYNA SANAYİ VE TİCARET A.Ş., a company established and operating under the laws of the Republic of Türkiye.

AKIRMAK respects the privacy of its website visitors, customers, suppliers and business contacts. Personal data is processed only to the extent necessary for corporate communication, the evaluation of business enquiries, website operation, website security and related legitimate business purposes.

Information We May Collect

AKIRMAK may process personal data voluntarily provided by users through email, telephone or other communication channels specified on this website.

This information may include a person's name and surname, company name, job title or position, email address, telephone number, message content, information relating to a product or service enquiry and other information voluntarily provided by the user.

During the use of the website, certain technical data may also be processed, including IP address, browser type, operating system, device information, pages visited, access dates and times, referring pages and information associated with cookies.

Purposes of Processing

Information obtained through this website or through the available communication channels may be processed for the following purposes:

• Responding to enquiries submitted by email, telephone or other communication channels,
• Managing communication processes with customers, suppliers, business partners and other business contacts,
• Providing requested corporate, product, catalogue or technical information,
• Evaluating quotation requests, product development matters, supply processes and other commercial activities,
• Maintaining internal records relating to business communications and enquiries,
• Ensuring the operation, security and technical performance of the website,
• Analysing website usage and improving the user experience,
• Complying with legal, administrative and regulatory obligations,
• Protecting AKIRMAK's rights and legitimate business interests.

Communication Channels

Users may contact AKIRMAK through the email address, telephone number or other contact details provided on this website.

Information provided during such communications may be processed for the purposes of reviewing and responding to the enquiry, forwarding it to the relevant department and carrying out any necessary follow-up communication.

Users are advised not to send sensitive personal data or unnecessary personal information by email or through other communication channels unless such information has been expressly requested by AKIRMAK for a specific purpose.

Legal Bases for Processing

Personal data may be processed where necessary to respond to user enquiries, carry out pre-contractual or contractual processes, comply with legal obligations, establish, exercise or protect a legal right, or pursue AKIRMAK's legitimate interests, provided that such processing does not prejudice the fundamental rights and freedoms of the data subject.

Where consent is legally required, personal data is processed on the basis of the user's consent. Users may withdraw their consent at any time in accordance with applicable law.

Cookies and Similar Technologies

This website may use cookies and similar technologies to enable essential website functions, support security, remember user preferences, measure performance and analyse website usage.

Analytics or performance cookies that are not strictly necessary for the operation of the website are activated, where applicable, only in accordance with the user's preferences or consent.

Detailed information about the types of cookies used, their purposes, retention periods and the methods available for managing cookie preferences is provided in the Cookie Policy.

Website Analytics

AKIRMAK may use website analytics services to understand how users interact with the website, evaluate visited pages and general usage trends, and improve website performance.

These services may process technical information such as device and browser details, approximate location, duration of visits, pages viewed and similar usage data. Where required, the use of analytics services is subject to the user's cookie preferences.

Sharing of Information

Personal data is not shared with third parties outside the purposes described in this Privacy Policy or the conditions permitted under applicable law.

Personal data may be shared, to the extent necessary for the relevant processing purposes, with authorised AKIRMAK employees, information technology and hosting service providers, email service providers, analytics and security service providers, professional advisers, auditors and legally authorised public authorities.

Service providers may process the information shared with them only to the extent necessary to provide the relevant service and in accordance with applicable contractual and legal obligations.

International Data Transfers

Where website hosting, email, analytics, security or other technical services are provided by service providers located outside Türkiye, certain personal data may be processed or stored outside Türkiye.

Where such a transfer takes place, AKIRMAK takes appropriate steps to ensure that personal data is transferred and protected in accordance with applicable data protection legislation and that the necessary legal, administrative and technical safeguards are applied.

Data Retention

Personal data is retained for as long as necessary to fulfil the purposes for which it was collected or processed, maintain communication and commercial relationship records, comply with legal obligations and protect rights in the event of a possible dispute.

Retention periods may vary depending on the nature of the data, the scope of the communication or commercial relationship, applicable statutory periods and AKIRMAK's legitimate business requirements.

When the applicable retention period expires or the purpose of processing no longer exists, personal data is deleted, destroyed or anonymised in accordance with applicable law.

Data Security

AKIRMAK applies reasonable administrative, technical and organisational measures to prevent the unlawful processing of personal data, prevent unauthorised access, ensure secure storage and reduce the risks of loss, misuse, alteration or unauthorised disclosure.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure.

Rights of Data Subjects

Subject to applicable data protection legislation, data subjects may have the right to learn whether their personal data is being processed, request information about such processing, learn the purposes of processing and whether the data is being used in accordance with those purposes, and learn the third parties to whom the data has been transferred.

Data subjects may also have the right to request the correction of incomplete or inaccurate personal data and, where the applicable conditions are met, request the deletion or destruction of their personal data.

In accordance with the conditions prescribed by law, data subjects may object to an outcome arising against them as a result of the analysis of personal data exclusively through automated systems and may request compensation where they suffer damage due to the unlawful processing of personal data.

Requests relating to personal data may be submitted to AKIRMAK using the contact details provided on this website. Requests will be evaluated in accordance with their nature and the applicable legislation.

Children's Privacy

This website is not designed for children. AKIRMAK does not knowingly seek to collect personal data from children. Where it becomes known that personal data relating to a child has been submitted unintentionally, appropriate steps will be taken to delete or otherwise protect such data.

Third-Party Websites

This website may contain links to third-party websites, social media platforms or external resources. AKIRMAK does not control the content, security measures, data processing activities or privacy practices of such third parties.

Users are advised to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

AKIRMAK may update or revise this Privacy Policy whenever necessary due to changes in website functions, technologies used, data processing activities, legal requirements or operational needs.

The updated version becomes effective on the date it is published on this website. The date of the latest update is stated at the top of this page.

Contact

For questions regarding this Privacy Policy or the processing of personal data, you may contact us using the following details:

Company Name: AKIRMAK OTO AYNA SANAYİ VE TİCARET A.Ş.
Address: Kayapa Mah. Yeşil (530) Cad. No: 8 Nilüfer / Bursa / Türkiye
Email: info@akirmak.com
Phone: +90 224 493 26 72